Eazy Reviews is an easy-to-use review platform built using Courier API and Cohere NLP API. Eazy Reviews provides a seamless experience to businesses and consumers to make the feedback system a lot easier. Eazy Reviews uses Courier API to send Email Notifications to Businesses and provide feedback reports to the business. Feedback Reports are generated using Cohere's NLP API which provides summarised reports to businesses that will help them to improve their services so that customers love them. Eazy Reviews aims to make feedback easier for small businesses around the world.
You can learn about contributing here
This Project is Deployed on Replit - https://Eazy-Reviews.cyrixninja.repl.co
Online reviews from customers have created a new field in marketing and communication that bridges the gap between traditional word-of-mouth and a viral form of feedback that can influence consumers’ opinions. Analyzing reviews left by your customers, helps your business understand overall customer satisfaction, as they can provide your business with feedback regarding what your customers truly want. Consumers that take the time to leave an online review for your business are far more likely to feel a certain loyalty to you and keep coming back. Through the act of leaving a review and establishing a relationship with your business, it allows consumers to feel like they have a voice even behind a desktop and/or mobile and/ or tablet screen and are able to provide feedback in a positive and meaningful way. This project aims at creating a platform for small businesses to get customer feedback easily and make a summarised report on what your customer thinks about your business.
This web app provided a feedback platform to small businesses that aim to help for setting up a feedback system for their customers. This app also provides feedback reports using customer feedback data would help businesses understand customer sentiment and customer suggestions once they receive a large number of reviews.
- Eazy Reviews is a customer feedback platform built using Courier API and Cohere's NLP API. It makes it easy to get feedback from your customer with personalized NLP Reports
- You can add your business to our database by submitting the form with your business details on Add your Business Page
- Your business will now be added to the review here page
- Now you can redirect your customers to our review here page
- Whenever your customer submits feedback, you'll be notified via email along with their detail.(We used courier API for email notifications)
- If you want a feedback report, it will be available on receive feedback report page.
- Feedback Report will be provided on your email address ( We used Courier API for Email Notification). Feedback Reports will be generated using Cohere NLP API which specializes in giving the best results using NLP AI. AI Reports will provide you with a summary of your Business/ Service feedback.
- Python
- HTML,Javascript, CSS
- Courier API
- Cohere's NLP API
- Flask
- Firebase
- Replit(For hosting)
- Ubuntu WSL(Development Environment)
- Visual Studio Code
We built it using Courier's API, Firebase, Replit, Cohere's NLP, Flask, and Python. We used Courier's API for our platform's email notifications, Firebase for storing the data online, Replit for developing our app and hosting our Backend, and Flask as our Backend. We used Cohere's NLP API for processing the review data and making it into a feedback report to send to the business owner
It was a bit difficult to retrieve data using firebase and use the data to generate reports. But I finally succeeded in completing the project as I envisioned it on time
That I completed the project on time and made it to fulfill my dream of providing a better and free review system to small businesses so that they could improve their services and reach their customers efficiently
Learned to use Courier API efficiently. I will continue using it for my future projects.
Better user interface and brand logo support will be added to Eazy Reviews
